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Business Process Management [BPM] refers to improving business processes. It involves cohesive systems that go beyond the management of information and resources.
Over the recent years, these activities have evolved and they now include systems that can scale up,and interact naturally with human beings. This extended version of BPM is called “cognitive computing.”
Cognitive systems (also robotic process automation, intelligent automation, cognitive automation, cognitive computing, etc.) are trained to mimic humans.
A cognitive process is one that makes BPM more dynamic and probabilistic by enabling decision management systems to understand, evaluate and comprehend business events.