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Adding the ‘cognitive’ into your BPM

slide1 into your BPM cognitive Adding the Download Whitepaper
Adding the ‘cognitive’ into your BPM

Business Process Management [BPM] refers to improving business processes. It involves cohesive systems that go beyond the management of information and resources.  

Over the recent years, these activities have evolved and they now include systems that can scale up,and interact naturally with human beings. This extended version of BPM is called “cognitive computing.”

Key benefits achieved with adding cognitive into the existing BPM are:

Improved performance, productivity and reduced costs
Better informed decision-making and efficient integration
Increased revenues
Better sales, and heightened customer experiences
Accurate data and fraud detection
Aggregation of process insights across channels, devices, systems, and business verticals.
Connected and personalized services leading to high levels of customer experiences.
Real-time updates across processes with insights on customers

Cognitive systems (also robotic process automation, intelligent automation, cognitive automation, cognitive computing, etc.) are trained to mimic humans.  

A cognitive process is one that makes BPM more dynamic and probabilistic by enabling decision management systems to understand, evaluate and comprehend business events. 

Read our whitepaper “Adding the ‘cognitive’ into your BPM ” to know more!

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