Did you know that more than 80% of data within any organization is categorized as unstructured or ‘Dark Data’ i.e. most of it is locked in various documents flowing across different business units?

Today, the entire customer journey that involves exchange of information, in most cases is still paper-based. This spans across every stage, every interaction, every industry. Dealing with large volumes of data is a challenge, especially since it causes delays, errors and affects the journey.