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If you were to ask someone which aspect of holding an insurance coverage is the most tedious, they would instantly answer that it is ‘claims processing’. While insurance policy purchase does take some amount of time, it is all about the research and engagement with insurers to compare quotes and services. But then, when the time comes where you are looking to utilize the policy and gain coverage, there is a long process to go through before the final payment happens. It is in fact so cumbersome that people sometimes lose interest halfway through, unless it is a sizable sum or they are in dire need and move on with whatever resources they have.
This is where the digital platform – be it a website or a mobile app comes in handy, considering the process is streamlined and it will take not more than a few minutes for the policyholder to submit the claims.
Delivering value and better experience for customers
At Neutrinos, we have developed the “claims e-Submission” solution. The convenience and functionality of the claims e-Submission solution is one that is completely redefining the way insurance business is carried out. An end-to-end encrypted electronic claims management solution that enables customers to file their claims online and comes with features unparalleled. This app has the most user friendly UX, and has a process flow that is clear and easy to follow. Convenience and functionality are the highlight of this solution.
With the app/website, the policyholder literally has to just follow the instructions on the screen to complete the entire process. This includes uploading the supporting documents right there on the website. The entire flow will take a few minutes only, and can be done from any device.
Infact, the solution goes beyond just e-Submission, the policyholder can also track their claim, and get automated updates from the company on the progress of their claim. How convenient is that?
The key features of the e-Submission of claims solution are:
The Process Flow Of Claims e-Submission
Highlights of Claims e-Submission
At Neutrinos. we are all set to change the way digital experiences are perceived and our solutions not only make people’s lives easier but also deliver value for the business. Companies that are looking at revolutionizing their claims submission process, offer their customers a better experience and optimize the operations cost will benefit by adopting this e-Submission of claims solution.
Want to learn more about claims e-Submission? Contact us today!