Phone:
+91 96558 14047 (India)
+65 8237 9397 (Singapore)
+27 11 886 1707 (South Africa)
+61 8 4634 1736 (Australia)
+44 (0) 208 123 3459 (UK)
+1 315 532 7622 (USA)
Email: [email protected]
Remote Insurance A New Route to the Customer
Remote Insurance: A New Route to the Customer
COVID-19 has caused significant disruptions across industries, more so in the insurance space. Since insurers rely on face to face meetings and direct physical engagement for distribution, they have had to take a step back to reassess the situation and draw new business plans.
It is crucial to make the shift for the better and adapt to a new customer journey through remote insurance solutions.Insurers with better understanding of the market demands, and who adapt to the advanced digital solutions will be able to offer better underwriting services, innovate and introduce new products into the market, process claims with ease and will be in a much stronger position than their competitors.
The key driving factors for remote insurance are:
Capability & Talent /workforce
Connectivity & Round the clock support
Contact Support in Marketing, Sales & Distribution
Billing & payment
Better underwriting services
Claims processing and settlement
Collaboration with FinTech and InsurTech
The digital transformation has completely altered the way customers make purchases and transactions, be it insurance or other products. Over the next few years, digital tools such as big data and data analytics [predictive analytics]will enable insurers to offer seamless processes, increase their efficiency levels and optimise overall business cost.
Remote insurance offers growing opportunities to serve new policyholders.
Read our whitepaper “Remote Insurance: A New Route to the Customer” to know more!
