COVID-19 has caused significant disruptions across industries, more so in the insurance space. Since insurers rely on face to face meetings and direct physical engagement for distribution, they have had to take a step back to reassess the situation and draw new business plans. 

It is crucial to make the shift for the better and adapt to a new customer journey through remote insurance solutions.Insurers with better understanding of the market demands, and who adapt to the advanced digital solutions will be able to offer better underwriting services, innovate and introduce new products into the market, process claims with ease and will be in a much stronger position than their competitors.